Coronavirus (COVID-19)

Person washing hands

To help mitigate the spread of Coronavirus through social distancing, RBT will handle banking transactions through our drive-up windows only.

Drive-up windows will operate from 8:30am – 4:00pm, Monday through Friday, and 8:30am – noon on Saturdays. Transactions that cannot be handled through a drive-up window, such as safe deposit box access, will be conducted by appointment. To schedule an appointment, call 978.537.5316 or your local branch, or email us.

RBT is committed to the wellness of our customers and employees, and we appreciate your patience as we all work through this difficult time.

At RBT, the health and well-being of our customers, employees, and communities is our top priority. We understand that you may be experiencing concern and uncertainty surrounding the Coronavirus, and want to reassure you that we are prepared to respond to any impacts that may occur, and are committed to meeting the needs of our customers and staff.

We will continue to monitor events and ask that you refer to this page or our Facebook page for updates. At this time, we encourage you to use our digital banking channels with 24/7 account access. With these services, you can conduct most common banking transactions, such as:

These channels allow you to monitor the activity on your account, and SecurLOCK Equip alerts you to all debit card transactions. Learn more about Online Banking, Mobile Banking, and SecurLOCK Equip, and enroll now.

Our ATMs are also available for your banking needs. Deposits are accepted at our Parkhill, John Fitch, Central Street, Harvard, Townsend, and Groton ATMs. We also offer surcharge rebates with some checking accounts, should you withdraw from a non-RBT ATM.

We also remind you to watch out for scammers. Fraudsters often take advantage of events like this.

We will continue to monitor developments and provide updates as they relate to the Bank. Please contact us if you have any questions.