Sweepstakes Rules


Your Feedback Matters!

answer & win

Give us your feedback, and

you could win!

We want to know how we're doing. Complete our email survey and you'll be automatically entered to win a $250 Amazon gift card.

Everyone who responds to the survey is automatically entered. If you don't receive or complete the survey, you could still win!  Please see the Official Rules below for all the details, including how to enter to win by mail.



CONSUMER DISCLOSURE: You have not yet won.

ELIGIBILITY TO ENTER PROMOTION: The RBT Customer Opinion Survey Promotion (the “Promotion”) is open to individual natural persons who are residents of Massachusetts and at least 18 years of age or older as of March 7, 2024 (the “Promotion Start Date”). Residency for purposes of the Promotion will be determined based on whether you have a valid United States postal address in the Commonwealth of Massachusetts. Employees, Officers, and Directors of RBT (or its parent company or any subsidiary or affiliate of RBT) or any other party associated with the development or administration of this Promotion and members of the immediate families or households of any of the above, whether related or not, are not eligible to enter the Promotion. Legal entities (such as corporations, limited liability companies, and partnerships), not-for-profit organizations, trusts, social clubs, informal organizations, charitable organizations, and other parties and/or persons who do not have a United States postal address in the Commonwealth of Massachusetts are not eligible to enter the Promotion. The Promotion is void where prohibited by law. This Promotion is subject to and governed by these Official Rules and all applicable federal, state, and local laws.

PROMOTION SPONSOR: This Promotion is sponsored by Rollstone Bank & Trust, 780 Main Street, Fitchburg, MA 01420 (the “Sponsor”). The Sponsor will be the sole judge of all matters relating to the Promotion.

PROMOTION TIMING: The Promotion begins at 12:00:01 AM Eastern Time (ET) on the Promotion Start Date and ends at 11:59:59 PM ET on March 21, 2024 (the “Promotion End Date”). The Prize drawing will occur within 10 days of the Promotion End Date. The Sponsor reserves the right to alter the drawing date.

TO ENTER: There are two ways to enter the Promotion:


  1. Automatic Entry – The Customer Opinion Survey will be emailed to all existing RBT customers with an email address on file who have not opted out of marketing communications. Recipients of the email who respond to the survey will automatically receive one entry (an Automatic Entry) for the Promotion. There is a limit of one Automatic Entry per person, regardless of how many email addresses you may have with the Sponsor.


Please note: If you previously had a loan or deposit account but no longer have a banking relationship with the Sponsor, the email address associated with the account is not an Eligible Email Address for purposes of the Promotion.

If you are otherwise eligible to enter the Promotion and have products with or receive services from the Sponsor but do not have an Eligible Email Address with the Sponsor, you do not receive an Automatic Entry. However, you may enter the Promotion using a Mail-in Entry (see below).

  1. Mail-in Entry – If you are eligible to enter the Promotion, you may submit a Mail-in Entry by hand printing your complete name, street address, city, state, zip code, plus your primary phone number and a valid email address on a plain piece of 3" x 5" paper, and mail it in a separate postmarked and stamped envelope to Survey Sweepstakes, Austin Williams, 80 Arkay Drive, Suite 220, Hauppauge, NY 11788. Mail-in Entries must contain all the information detailed above and be postmarked prior to the Promotion End Date to be an Eligible Mail-in Entry to the Promotion. There is a limit of one Eligible Mail-in Entry per person, regardless of how many Mail-in Entries you may submit. Mail-in Entries that are mechanically reproduced, copied, illegible, incomplete, or inaccurate are void and are not eligible for entry into the Promotion. All Mail-in Entries (regardless of whether they are Eligible Mail-in Entries) become the property of the Sponsor and will not be acknowledged or returned. Mail-in Entries that are incomplete or do not comply with these Official Rules are subject to disqualification at the Sponsor's sole discretion. Proof of mailing does not constitute proof of delivery.

Each Automatic Entry and Eligible Mail-in Entry is an Eligible Entry to the Promotion. You are limited to no more than one Eligible Entry to the Promotion, regardless of your method of entry. For example, if you have an Automatic Entry and submit an Eligible Mail-in Entry, only one of those entries (chosen at the Sponsor’s sole discretion) is considered an Eligible Entry.

WINNER SELECTION: A random drawing will be held to select one Winning Entry and Potential Winner of the Promotion from all Eligible Entries received. The random drawing will be conducted by the Sponsor, whose decisions are final and binding on matters relating to this Promotion. You do not need to be present to win. The Potential Winner will be notified by phone no later than April 5, 2024. If a Potential Winner cannot be contacted or does not respond within 30 calendar days from the date that the Sponsor first tries to notify them, that Potential Winner forfeits all rights to win the Promotion and receive the Prize, their Winning Entry will be disqualified and an alternate Winning Entry and Potential Winner for the Prize will be selected from the remaining Eligible Entries in a subsequent random drawing. Once a Potential Winner is successfully contacted by the Sponsor, they will be required to provide proper proof of age, identity, and Social Security number and execute and return (a) an Eligibility Affirmation and Optional Publicity Rights Agreement and (b) any state and/or federal tax forms (to the extent necessary). These materials must be received by the Sponsor within 30 calendar days from the date the Potential Winner is contacted by the Sponsor or that Potential Winner forfeits all rights to win the Promotion and receive the Prize, their Winning Entry will be disqualified, and an alternate Winning Entry and Potential Winner will be selected from the remaining Eligible Entries in a subsequent random drawing. If the Potential Winner completes these requirements, they will be deemed the Winner of the Promotion. Noncompliance within these requirements, time frame and/or with these Official Rules will result in the Potential Winner’s disqualification and, at the Sponsor’s discretion, the Prize may be awarded to an alternate Winning Entry and Potential Winner selected at random by the Sponsor from the remaining Eligible Entries in a subsequent random drawing.

PRIZE: A total of one prize (the “Prize”) will be awarded. The Prize will be one Amazon gift card in the amount of $250. The Prize may be used at the Winner's discretion. The Prize is nontransferable, and no cash redemption or prize substitution is allowed. Any and all costs and expenses associated with the Prize acceptance and use not specifically stated within these Official Rules are the sole responsibility of the Winner, including, without limitation, all federal, state, and local taxes.

The gift card/gift certificate issued by Amazon is subject to the terms, conditions, limitations, and exclusions specified in any terms and conditions provided with the gift card/gift certificate or otherwise imposed by Amazon. Amazon is not affiliated in any way with the Promotion. Purchase, use, or maintenance of any product or service from Amazon is not required to enter the Promotion and does not improve your chance of winning. All trademarks of Amazon are the intellectual property of Amazon.

ODDS OF WINNING: The odds of winning the Prize depend upon the total number of Eligible Entries received. Only one Prize will be awarded to the Winner.

CONDITIONS OF PARTICIPATION: By entering this Promotion, you agree to be bound by these Official Rules, including all eligibility requirements and the decisions of the Sponsor, which are final and binding. By entering the Promotion, you release and discharge the Sponsor from any and all liability whatsoever in connection with this Promotion, including (without limitation) legal claims, costs, injuries, losses or damages, demands or actions of any kind (including without limitation personal injuries, death, damage to, loss or destruction of property, rights of publicity, defamation or portrayal in a false light (collectively, Claims). Except where prohibited, you agree that: (a) acceptance of the Prize constitutes a release by the Winner of the Sponsor of any and all Claims in connection with the administration of this Promotion and the use, misuse, or possession of the Prize and (b) any potential winner may be required to sign those documents specified in the Winner Selection provisions, above, prior to being named a Winner of the Promotion.

 DISPUTES: Except where prohibited, all issues/questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, or the rights and obligations of any entrant and the Sponsor in connection with the Promotion, shall be governed by and construed in accordance with, the laws of the Commonwealth of Massachusetts, without giving effect to any choice of law or conflict of law rules (whether of the Commonwealth of Massachusetts or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the Commonwealth of Massachusetts. Jurisdiction and venue shall be solely within the Commonwealth of Massachusetts.

REVISION OF OFFICIAL RULES, SEVERABILITY, WAIVER, AND TERMINATION: The Sponsor reserves the right to modify or amend these Official Rules at any time and without notice. Please visit rollstonebank.com/sweepstakes to review the most current version of these Official Rules. If any provision of these Official Rules is determined by a court of competent jurisdiction to be unenforceable as written, that provision shall be interpreted to achieve, to the extent permitted by applicable law, the purposes intended by the original provision and the remaining provisions of these Official Rules shall continue intact. No deviation by the Sponsor from these Official Rules shall constitute a waiver of any right of the Sponsor, and the failure of the Sponsor to exercise any of its rights hereunder on any occasion shall not be deemed to be a waiver of such right on any future occasion. The Sponsor reserves the right, in its sole discretion, to cancel, terminate, or modify this Promotion if it is compromised by non-authorized human intervention, epidemic, pandemic, governmental action, or any other causes which, in the sole discretion of the Sponsor, corrupt, impact, or affect the Promotion or its security, fairness, or integrity. In the event of a cancellation or termination of the Promotion, the Sponsor reserves the right to select, in accordance with the provisions of the Winner Selection above, one Winning Entry and Potential Winner from among all Eligible Entries received prior to the date of cancellation.

SOCIAL MEDIA: Although the Sponsor is neither directly nor indirectly promoting and/or administering the Promotion on or through any other social media platform (individually and collectively the Social Media Platform), you understand and agree that the Promotion is not in any way sponsored, endorsed, administered, or associated with any Social Media Platform. By entering the Promotion, you fully and completely release any and all Social Media Platforms from any and all liability associated with, in respect to, or in any way arising from the Promotion. You understand that any information you may provide to the Sponsor through any Social Media Platform is received solely by the Sponsor and not by the Social Media Platform. You agree that when using a Social Media Platform in connection with the Promotion, you will abide by any and all terms of usage of the Social Media Platform, in addition to these Official Rules.

WINNER: To learn the Winner of the Promotion, please send a self-addressed, stamped envelope to Rollstone Bank & Trust, Attn: Survey Sweepstakes, 780 Main Street, Fitchburg, MA 01420.


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