Frequently Asked Questions

From finding our routing number and managing your account to learning how to protect yourself from fraud, we've got you covered. Below, find helpful answers to common questions about Rollstone Bank & Trust's accounts, products, and service offerings.

General FAQs

What is Rollstone's routing number?

Where are your locations and ATMs?

What in-branch services does Rollstone offer?

For your convenience, Rollstone Bank & Trust offers comprehensive in-branch banking services, including:

Notary public services
Savings bond redemption
Medallion signature guarantee
Foreign currency exchange
Safe deposit boxes (available at the following branches: Harvard, Townsend, Groton, and Central Street Branch in Leominster, MA)

Some services may be available only for customers. Please contact us for details.

What is Rollstone's holiday schedule?

Account Management FAQs

How do I find my account number?

How do I open an account online?

How can I reorder checks?

Security and Privacy FAQs

How do you protect my account and my information?

Are your accounts FDIC insured?

Yes, all our deposit accounts, including Checking, Savings, Money Market Accounts, and Certificates of Deposit (CDs), are insured up to $250,000 per depositor by the Federal Deposit Insurance Corporations (FDIC).

In addition, Rollstone belongs to the Depositors Insurance Fund (DIF). DIF insurance covers every dollar over the FDIC limits, so Rollstone’s depositors have 100% insurance coverage.

What should I do if I suspect fraudulent activity on my account?

What precautions should I take when using online banking?

When using online or mobile banking, Rollstone Bank always suggests using multifactor authentication to keep your accounts secure. Additionally, you should avoid using public Wi-Fi, and it's always wise to update your passwords regularly.

Setting up account alerts allows you to monitor account balances and transactions with real-time notifications, which can help you catch fraudulent activity sooner.

View our security page for more information on how to safeguard your personal and business accounts when using online and mobile banking.

Personal Banking FAQs

What types of savings accounts are available?

Rollstone Bank & Trust offers a variety of savings accounts to meet your needs, including:

Traditional Savings
Prime Savers
Money Markets (MMA)
Holiday and Vacation Clubs
Certificates of Deposit (CDs)

Each is fully insured by FDIC and DIF, and all come with free online and mobile banking so you can manage your savings goals 24/7. Learn more about our personal savings accounts.

What are the current interest rates for savings accounts?

What are my mortgage options?

Rollstone Bank & Trust is committed to empowering more Massachusetts homeowners, and we have a comprehensive array of mortgage options for every buyer. Whether it's your first home, your dream home, or you're building from the ground up, we have a mortgage option for you.

Our mortgage options include:

Fixed- and adjustable-rate mortgages (ARMs)
First-time homebuyer loans and down payment assistance options
Jumbo mortgage options
Purchase-rehab loans that allow you to combine property acquisition costs and renovations into one loan
Land loans
Construction loans

View all our mortgage offerings or contact our mortgage team to see how they can make your goal of homeownership possible.

Frequently Asked Questions