New Consumer Online & Mobile Banking Experience

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Our Upgraded Online & Mobile Banking Experience Is Here

We’ve made it easier to manage your money whenever and wherever it’s convenient for you.

Rollstone Bank & Trust’s upgraded consumer Online & Mobile Banking platform offers a refreshed look, improved navigation, enhanced functionality, and new tools designed to give you greater convenience, control and insight into your finances. From managing everyday transactions to accessing new digital banking features, the upgraded experience brings more of what you need together in one secure place.

If you previously used RBT Online or Mobile Banking, your first login will look a little different. Before getting started, please review the important first-login instructions and other actions below to help ensure a smooth transition to the new platform.

A woman in a blue sweater smiles while holding a smartphone and a mug of coffee.

Your First Login

Your First Login

The first time you sign in beginning October 5:

  • Use your current username and password.
  • We'll send you a verification code by text message.
  • Enter the verification code.
  • Accept the Terms & Conditions.
  • You will be prompted to create a new password (12-20 characters long, including at least 1 number and 1 special character).
  • Start exploring the upgraded experience!

IMPORTANT NOTES!

  1. Do not register as a new user if you had Online Banking access prior to October 1. Please call us at 800.640.1166 before trying to reset your password; we’ll be happy to help you through the process.
  2. If you do not have a mobile phone number on file with us, please call us at 800.640.1166 and we can get you started.

Other Actions to Take

  1. Uninstall and reinstall the mobile app. You’ll find the new app in the app store by searching “Rollstone Bank & Trust”. Your credentials will be the same as Online Banking.
  2. Open eStatements. Re-accept the Terms & Conditions.
    While you won't receive an email that your eStatement is ready, it will be there for you once you accept the agreement. Notification emails will resume with the next statement cycle.
  3. Enroll in Credit Score. With this FREE powerful tool, access your credit score, full credit report, credit monitoring and more – all from the convenience of RBT’s Online & Mobile Banking.
  4. Bill Pay. The new system features a more modern look and feel and your Bill Pay information will carry over seamlessly, including payees, history, scheduled and recurring payments, and eBills. While notes from previous payments will no longer be available, you will be able to add memos to new payments, where they will be retained.

Enhancements to your Experience

Your upgraded digital banking experience will include enhancements to many of the services you use today. In addition to the free Credit Score tool, we’re pleased to also present you with:

  • eStatements. Already available in Online Banking, you can now access them in Mobile Banking for even more convenience.
  • Notices & Tax Forms. Previously, these were only available via postal mail. Now you will be able to easily and securely access them through Online & Mobile Banking,
  • MX Money Management. See more of your financial life in one place with MX Money Management. This free, easy-to-use tool helps bring your accounts together for a more complete picture of your finances. View eligible accounts from multiple financial institutions all from within the digital banking platforms.
  • Purchase Rewards. Enroll in Purchase Rewards and discover personalized offers from participating merchants. Activate the ones you want then simply use your Rollstone debit card to make a qualifying purchase, in-store or online, and your reward will be deposited directly into your account. It's an easy new way to get more value from the purchases you're already making.
  • Loan Payment from External Account. Schedule payment of your RBT loan or mortgage from your account at another bank or credit union right through Online or Mobile Banking. This feature gives you a flexible, convenient way to manage funds no matter where you bank.

Please Note

  • External Transfers: Previously created External Transfers did not carry over to the new platform. If you use this feature, you will need to recreate your external transfer information in the new system.
  • People Pay: People Pay, or P2P, is no longer available. We are working to bring you Zelle® in the future. Please watch for updates. We apologize for the inconvenience.
  • Card Controls: The new platform includes an enhanced card management system. If you previously used Card Controls, visit Manage Cards to establish your desired settings.

Our teams are working diligently to ensure a smooth upgrade and experience for you. Please let us know if you have any questions or if we can be of assistance in any way.

Thank you for banking with Rollstone Bank & Trust.

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