Consumer Online & Mobile Banking Experience FAQs

Online Banking gives you quick access to the everyday banking tools you need, all in one place. You can:

• View account balances and recent transactions
• Deposit checks
• Pay bills
• Transfer money between accounts
• And more

You can also set up scheduled transfers, connect external accounts, view spending trends, and request a stop payment on a check.

Yes. Save a trip to the bank and use the mobile deposit feature to deposit checks through your phone. Log in to the Mobile Banking app, click the check deposit icon, choose the account for your deposit, follow the prompts, and submit.

Be sure to endorse your check “For Mobile Deposit at RBT Only.”

Yes. Add and manage payees, schedule one-time or recurring payments, view your payment history, and manage eBills all in one place.

Yes. Online & Mobile Banking make it easy to transfer money between your RBT accounts or to and from accounts you have at other financial institutions. You can make a one-time transfer or schedule recurring transfers for added convenience.

Click on Transfer Funds in the top menu bar, then choose Make a Transfer for transfers between your RBT accounts, External Transfers to move money between RBT and a different bank, Manage Transfer Destinations for accounts at other banks, or simply View Scheduled Transfers.

To switch from viewing your primary account, click the Switch Account box to open a list of your active accounts. When a selection is made, the page refreshes with the transactions for the new account.

The transaction list shows your most recent transactions in descending order by date (for the date range displayed). A transaction description appears on the first line, along with other relevant information (e.g., amount and balance).

To see transaction details, including images of checks, click the arrow to the far right of the transaction details.

Click on Filters at the top of your transaction list. From there, you can filter on date, transaction type, or amount.